Clarity Calls are 30-minute introductory consultations. A fee is payable at booking, redeemable against a package within 14 days, and subject to our 48‑hour cancellation and rescheduling policy.
Clarity Call: key terms
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A Clarity Call is a 30-minute introductory consultation designed to explore your main health concerns, explain how we work, and decide whether our services are a good fit for your needs. It does not include personalised nutrition or treatment advice, and does not replace medical care or emergency support.
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Payment is taken at the time of booking and the fee is redeemable against any Urban Wellness package booked within 14 days of your Clarity Call.
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If you need to cancel or reschedule, please provide at least 48 hours’ notice. With more than 48 hours’ notice, you may cancel for a refund or reschedule at no extra cost. With less than 48 hours’ notice or in the case of non-attendance, the fee is non‑refundable, but you may reschedule once within 7 days of the original appointment time and your payment will be carried over.
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By booking a Clarity Call, you confirm that you have read and agreed to these terms.
Begin with clarity.
Urban Wellness is a specialist nutritional therapy and functional medicine clinic for midlife women seeking a more personalised approach to mood and mental wellbeing.
A 30-minute Clarity Call with one of our specialist nutritional therapists gives you the opportunity to talk through what’s been going on, ask questions about our approach, and decide whether we’re the right team to support you. Clarity Calls start from £35 and are fully credited against your first appointment or programme if you choose to continue.
16+ years clinical experience · BANT registered · Specialists in mental health, hormone health, gut health & eating disorders · Online consultations across the UK and internationally
If this sounds familiar, you're in the right place.
You know that feeling in your gut that something isn't right.
You've been to your GP. You've tried to adjust. You've read the articles, watched the videos, saved the posts, bought the quick fix supplement. You've tried what they suggested. And yet:
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Your mood is still all over the place, anxiety one day, flat and empty the next.
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Your hormones feel like they're running the show and you're just along for the ride (even on HRT).
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Your sleep is broken, your energy is gone, your gut is reacting to everything.
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You're on medication, or you were, and you still don't feel like yourself.
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Your dihestive system is all over the place and you don't know what to eat anymore.
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You're a woman in your 40s, 50s or beyond, and this isn't the chapter you signed up for.
You need a practitioner who knows how to look deeper, to look past the symptoms and to help you uncover what's really going in with your moods and mental health. And more importantly, someone who can actually help you change it.
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What's a Clarity Call? Let's talk about what it gives you.
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Before Your Call
When you book your call, we'll ask you to complete a short Clarity Call questionnaire to help us understand more about what is going on for you, and so we use every minute of your call properly.
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During the call
You'll talk through what's been going on for you. We'll listen, we'll ask the right questions, and we'll share an honest picture of what we think is happening: hormones, gut, stress, nutrition, etc., or a combination of all of them
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After the call
If we're the right fit after your Clarity Call, you move straight into one of our packages with your practitioner. This is where the real work begins. Book within 14 days of your Clarity Call and we credit your fee against the cost. From there, our packages provide the tailored, consistent support you need to build real change.
The Clarity Call is an investment in your health's next step, not just a conversation.
A Clarity Call is a focused 30-minute conversation with one of our team. Here's what you get:
Meet The Team
Three women. One shared philosophy. Distinct areas of specialism, so you can choose the practitioner whose expertise best matches the reason you’re seeking support.
Book your Clarity Call with the person who feels like the right fit for you.
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You're looking for a quick fix or magic supplement
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You want generic meal plans without understanding the root cause
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You're not ready to invest in your health
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You'd rather stay in the "I'll figure it out myself" phase (we get it — but this page means you're probably past that)
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You're a midlife woman struggling with mood, hormones, energy, sleep, gut health, or your relationship with food
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You've been through the NHS or GP route and left feeling unheard
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You're on antidepressants or HRT and want to understand whether there's more to address
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You have a complex history, eating disorders, trauma, chronic stress, and need someone who truly gets it
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You're ready to invest in getting better. Not next year. Now.
This isn't for you if ...
This is for you if ...
Is a Clarity Call the right next step?
You've been looking for the right person to help you.
Let's start the conversation
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Not sure who's right for you? Send us a quick email at info@urbanwellness.co.uk and we'll point you in the right direction.
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